COMPLAINTS POLICY

Effective Date August 15, 2017

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We at eFinance Home Loans take great pride in our Customer Service and make it our number one priority. We encourage you to contact our Corporate Customer Service department for any complaint resolution you may have regarding the origination of your loan. Customer Service can be reached by calling +61 2 92818001 or you may contact us by email at: info@efinancehomeloans.com.au . Hours of operation: Monday – Friday 9:00am – 5:00pm (AEST).

Corporate Office Mail : PO Box 943 Strawberry Hills NSW 2010

© 2017 eFinance Home Loans Pty Ltd t/as eFinance Home Loans. All Rights Reserved.